What is 988?
As part of a nationwide effort to improve awareness and access to mental health crisis support, Illinois is part of the 988 Suicide & Crisis Lifeline. By dialing the national tree-digit code 988, you will be connected to the National Suicide Prevention Lifeline. The Lifeline will connect you with a trained professional to provide support for anyone experiencing crisis – whether related to suicide, mental health or substance use. Family, friends and others may also use the 988 Lifeline to seek information and support to help someone in crisis. All calls are confidential, and the Lifeline is available 24/7.
How does it work?
When you call 988, you will have the option to select the Veterans Crisis Line or the Spanish Language Crisis Line. If neither, you will be connected directly to an Illinois Lifeline Call Center.
When to call 988?
If you or someone you know is having thoughts of suicide or experiencing a mental health or substance use crisis, 988 provides a connection to free, 24/7 confidential support.
What to expect when you call 988?
Callers will receive specialized, individualized support by Certified Crisis Workers trained in suicide prevention, de-escalation and stabilization, and resources. The Illinois Lifeline will continue to work closely with the mobile crisis outreach teams across the state to support anybody who needs in-person intervention by a crisis-trained person. Text and chat services will be added at a later date.
The Illinois Department of Human Services is responsible for overseeing the 988 Suicide & Crisis Lifeline in Illinois. For additional information and resources for mental health treatment, identifying warning signs, a guide for families, and more, visit Illinois988.com.